CASE STUDY Water Utility Achieves Sourcing System ROI in First Month with New Procurement Portal Bentley Procurement Software Saves Utility more than USD 35,000 a Year in Postage and Printing Costs Labor-intensive Process puts Strain on Resources The Metropolitan District Commission (MDC) has managed the water and sewer systems of the Hartford, Connecticut region since 1929. MDC’s procurement department struggled with a manual, expensive, and labor-intensive procurement process, which relied on private lists, email correspondence, and persistent phone calls from suppliers. As a public agency, MDC’s goal is to be consistently fair and transparent in its procurement process. However, its previous bidding methodology involved a limited pool of suppliers that vied for advantage behind the scenes. The challenge was to implement a system that imposed transparency over its procurement process, converted manual procedures to an easy-to-use, automated system, and delivered operational effi ciencies and cost savings. New Procurement Process Improves Sourcing and Bidding Bentley worked closely with MDC’s procurement management team to deploy its integrated software with features to manage suppliers, sourcing, and bidding. The Bentley project team confi gured its procurement platform to specifi cally meet the needs of MDC. As part of their supplier management process, MDC instituted self-registration to eliminate the burden and expense of maintaining contact data for thousands of suppliers. To ensure a transparent procurement process, solicitations and automated plan holder lists are publicly posted, Fast Facts • Metropolitan District Commission’s use of Bentley procurement software increased the number of bid offers for each sourcing event and decreased advertising costs by 50 percent. • Bentley procurement software reduced manual process time through supplier self-registration, document management, and automatic notifi cations. • The audit log of bid events and the centralized access administrators have to bid information with Bentley procurement software ensures […]