eagle.io

Yes. You can request a 30 day free trial to evaluate the service. No credit card required. Contact us to sign up.

A Data Source represents a single data logger or set of up to 10 related files. Each Data Source can have up to 100 parameters and supports the acquisition and storage of 20,000 records per day.

Data Sources are available in three sizes:

• Small – A Data Logger, File Source or Processor with up to 3 parameters
• Medium – A Data Logger, File Source or Processor with up to 10 parameters or an Attachment Source
• Large – A Data Logger, File Source or Processor with up to 100 parameters

If a Data Source goes beyond the 100 Parameter limit, we will consider it as multiple Data Sources. As an example, if a Data Source has 250 Parameters, it will be counted as 3 Large Data Sources.

Yes. You can create any number of different data source sizes until your plan capacity is reached. As an example, on a Premium $5040/month plan, you can create 200 large data sources and 300 medium data sources.
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You can increase capacity in 10 source increments for an additional fee of USD 144/month.

You can access additional features by upgrading to the Professional plan.

If you need assistance to write JavaScript code to transform your raw data, we can assist. JavaScript development services may be purchased in 8 hour blocks. This should be sufficient to develop 8 processors of moderate complexity. Contact us to purchase.

For monthly accounts, you will be automatically billed each month on your nominated VISA or MasterCard. You can also choose to prepay your account annually by invoice; an invoice will be sent to you which needs to be paid by bank transfer or credit card (subject to an additional 3.9% credit card processing fee) within 7 days of sign up.

We will notify the account owner by email when you are approaching your included SMS limit. Additional SMS can be purchased at $10 per 100 SMS / month.

We provide you with your own dedicated eagleiostg.wpengine.com subdomain. A custom domain may be added to your account for a fee of $1000 USD per year.

Customers on monthly subscriptions may change their account type at any time. Account type and capacity changes will be reflected immediately, the new fees will take effect at the start of your next billing period. If you have a fixed-term or pre-paid agreement, you may upgrade at any time, we will issue you with a pro-rata invoice for the remaining months of your fixed-term agreement. Downgrade requests will be applied to your next renewal period, payments made in advance are not refundable in the event of cancellation or downgrades mid-term.

You can terminate your account at any time with no cancellation fees. All time-series data can be easily extracted in a standard format prior to termination.

eagle.io is a quick, out-of-the-box IoT monitoring tool for built and natural environments. It’s designed for SMBs and system integrators who need a simple, self-service way to deploy projects in days. It features white-label capabilities and intuitive tools to connect data and build dashboards without custom development.

Data is securely hosted in AWS Australia, isolated per customer, with strict segregation.

Set thresholds and get instant email/SMS notifications for alarms and events.

Yes, a comprehensive HTTP API allows data push/pull and integration with other systems.

Most users can connect data sources and publish dashboards within days using built-in tools and templates, without custom development.

No. eagle.io is designed for non-developers, allowing teams to configure data, dashboards, and alerts independently.

Yes. The platform supports flexible data models, integrations, and dashboard configurations to evolve with your use cases.

Your data security and system reliability are our highest priorities. We protect sensitive user information using robust safeguards, including ISO 27001-compliant data hosting facilities, multi-factor authentication, strictly segregated user databases, and routine, automated vulnerability scans.

Furthermore, we back our cloud platform with a commercial-grade 99.9% SaaS services uptime guarantee to ensure continuous, real-time access to your environmental analytics and custom dashboards.

• To learn more about our rigorous security controls, network segregation, and disaster recovery standards, please visit our Compliance page.
• For full details on our uptime parameters and monthly service level credits, please review our Service Level Agreement page.